Testimonials

“Thank you so much for our delivery today. Bearing in mind we ordered from you on Tuesday,  service and delivery impeccable. Our previous supplier let us down and you stepped in and helped us out. Very much appreciated. Merry Christmas 🎅”

Dec 2021

“Exceptional service from the team at Lovell Fuels who really bent over backwards to help me with an emergency delivery at short notice. Clear communication and they obviously went above and beyond to re-route a truck past my property. Thoroughly recommend and I'll be going direct to Lovell for our next fill (rather than price comparison sites). Definitely value for money.”

Shirburn, Feb 2021

“Brilliant service every time - cannot praise the entire team highly enough - thank you from a very happy customer”

April 2020

"Thanks again for your help and apologies that the driver had to go to extra effort- it was appreciated."

Quainton, 27th April 2018

"I just wanted to let you know how pleased I was to see Clifford this morning! Its always a pleasure to see him and his smile, and particularly so turning up on a bank holiday. My tank was very low and being on a farm in the midst of lambing I was very concerned that I would run out of hot water. So thank you and Clifford (who has been delivering oil to me for over 10 years) for your outstanding reliability, and the friendly service that together you provide."

Watlington, 30th March 2018

"Many thanks for my oil delivery this morning. Very grateful. Have recommended you to my friend and neighbour. Great service. Happy customer."

28th March 2018

"Thankyou so much for delivering oil today at short notice. As always a pleasure doing business with you."

Brill, 23rd March 2018

"We just wanted to say thank you for the excellent service we received re our fuel delivery, the gentleman that delivered was great, polite, friendly and efficient."

Aston Clinton, 23rd March 2018

"Thanks a million Suzanne, our delivery arrived yesterday."

Bledlow, 16th March 2018

"Invoice paid today, thank you so much for the speedy service, much appreciated."

Bledlow, 5th March 2018

"Just a quick note to say huge "Thank You" for my delivery today!! It wasn't due on until - on or before 6th March and whilst I probably would have had plenty to keep me going until the 6th, it was a very much welcome surprise to have it delivered on today!! It has certainly given me peace of mind in this Baltic weather. Take care on those icy roads!!"

Cholsey, 2nd March 2018

"We have oil!!! Thank you SO SO much for this today, we really really appreciate it! Not sure we could have managed another night at home otherwise! Old buildings are all very nice to look at... until winter comes! You guys & gals are amazing :) Thanks again!"

Long Crendon, 2nd March 2018

"I just wanted to let you know my oil has arrived, I didn’t even realise they had been they were so quiet and had come early this morning! Thank you so much for the speedy service. We will definitely be using you in future for our oil."

Oving, 2nd March 2018

"Thank you Lovell Fuels for making it through this awful weather to make our Pitchcott delivery today. Please thank your driver, it is much appreciated."

Pitchcott, 2nd March 2018

"Many thanks for yesterday - house is now warm!!!"

West Wycombe, 1st March 2018

"Just like to say thanks for such a prompt and efficient delivery. Very much appreciated."

Brill, 13th February 2018

“Excellent service. Same day delivery at about 10p less per litre than our BoilerJuice quote. And they battled through locked gates and pigs to get to the oil tank - amazing!  Jan 2018

"Thank you for delivering so quickly. I think you must be an oil fairy (in the nicest possible way!) - I don’t know how you managed the obstacle course!"

Oakley, 18th December 2017

"Thank you for your excellent service during 2017, and I look forward to continuing to dealing with you in 2018."

West Wycombe, 17th December 2017

"Just a Massive Thank you for all of your help today. We truly appreciate it."

Dorton, 11th December 2017

"Thank you so much for such a speedy response."

7th November 2017

"Having had my oil delivered by Lovells since I arrived in Long Crendon back in 1987 I wanted to express my appreciation for the excellent service provided. I was so pleased that you decided to start up the delivery of oil again and I do wish you well in the future."

Long Crendon, 7th November 2017

"Efficient as ever, thanks"

Shabbington, 12th October 2017

"All went faultlessly well with the recent delivery. A very amiable and friendly driver as befits the Lovell's company image! Many thanks to yourself and kind regards to Mrs Lovell. An order is assured in due course."

Marlow, 25th September 2017

"Just writing to thank you for keeping us supplied with oil over the past couple of years. It has been really easy to place orders and the deliveries have always been prompt."

Bradenham, 8th April 2017

"Great service and nice people."

Bledlow, 7th April 2017

"Thank you so much for the delivery yesterday! Great service"

Brill, 15th March 2017

"Thank you for our delivery this morning. As usual, super service. "

Aston Rowant, 17th February 2017

"Thank you, once again, for your assistance and prompt service."

Chilton, 8th February 2017

"Just a quick note to say thanks so much for making the effort to get the delivery done yesterday - believe me it was much appreciated, particularly when the girls got back at 7pm after netball needing showers and a warm house."

Ford, 20th January 2017

"Thank you so much for coming out so quickly to fill up our tank. I really appreciate it! Especially as I still can’t believe we run out of oil!"

Marsh Gibbon, 10th January 2017

"Thanks so much for arranging this emergency delivery - very much appreciated."

Chilton, 9th December 2016

"I just wanted to send you a quick email to say a massive THANK YOU for arranging a super speedy oil delivery to my address today. I called this morning and have just found out that the fuel was delivered at some point today, this is truly amazing and so very much appreciated! Thank you again for the excellent work!"

Chilton, 23rd November 2016

"Many thanks, wonderful service."

11th November 2016

"My family are very grateful to you! Check your accounts tomorrow morning! Many thanks indeed for your very rapid response."

Weedon, 25th October 2016

"I just want to thank you so much for acting so quickly to sort my problem of no oil out. I know have oil and heating is on!!!!! I appreciate you sorting out the problem so quickly. Something I remember about being with Lovell’s originally for many years."

Ballinger, 10th October 2016

"Brilliant service as ever, thank you so much, greatly appreciated :)"

Long Crendon, 6th July 2016

"I just wanted to say thank you for delivering the oil so quickly last week – it was much appreciated as we had run out. We had family staying over the weekend so it was nice that they could be warm in their bedrooms!"

Upper Winchendon, 3rd May 2016

"Just seen the lorry go up, thank you for the great service!"

Long Crendon, 3rd May 2016

"I can’t thank you enough for the most amazing service today. You really saved my bacon!"

High Wycombe, 12th April 2016

"Amazing! You are wonderful! You have my order forever."

Britwell Salome, 7th April 2016

"I can't believe it - you've been! So grateful, thank you. Cake to follow in the week!"

Ickford, 6th March 2016

"Many thanks to you and the driver. Oil delivered to both houses today. We can turn on the heating again..! Your co-operation much appreciated."

Saunderton, 22nd Feb 2016

"Many thanks for the excellent service as usual"

Kingsey, 21st Feb 2016

"Many thanks Suzanne - I've paid online. Great service as always!"

Lee Common, 14th Feb 2016

"Thank you Lee-Ann - great service as always and I've just made payment of your invoice electronically"

Aston Rowant, 9th Feb 2016

"Thanks go to you and all your team for your help today, very much appreciated."

Radnage, 1st Feb 2016

"Thank you. Great service as always."

Lane End, 31st Jan 2016

"What service! Thank you."

Marsh Gibbon, 6th Jan 2016

"Great service by the way. You are always a good price and always a good service. I have recommended you to others who I know have used you and feel the same. Maybe that is why you're so busy!"

Aston Abbotts, 8th December 2015

"The gentleman left a message on our answerphone last night saying it would be today! Thanks for your service – excellent as usual."

Ilmer, 28th Nov 2015

"I just wanted to let you know that I have just taken delivery of our fuel and would like to say what a pleasure it has been dealing with Lovells, we were a bit apprehensive about using a fuel delivery service as we were not sure it would work, but it has been very painless. We would certainly use you again and will be recommending you if we hear of any one requiring fuel in large quantities."

Aston Clinton, 26th Nov 2015

"That's fine and thanks for the usual efficient service."

West Wycombe, 1st Oct 2015

"Dear Lee-Ann, You're an absolute star - thanks for sorting it so quickly."

Ickford, 27th July 2015

"Your driver's attitude was so nice, polite and helpful, and a good representative of your company, as with all members of the Lovell team I've dealt with so far and I'm certainly glad I made the switch, many thanks."

Bolter End, 17th July 2015

"A big THANK YOU to the lady in the office and the driver who kindly got our oil to us so quickly on Friday afternoon. It was much appreciated."

Marsh Gibbon, 18th May 2015

"Congrats to all. VERY prompt service, smiley delivery driver and a good price!"

12th May 2015

"Thanks for the amazing service!"

West Wycombe, 27th April 2015

"Thanks Suzanne it all arrived fine - I didn't even realised it had been delivered to be honest! Stealth oil delivery! Thanks for sorting it so speedily."

Great Kingshill, 24th April 2015

"Just a note to say thank you for the delivery last Friday. The driver even called me to check it was the correct oil tank. Altogether, very efficient. Long may it last."

Brill, 20th April 2015

"Just wanted to say a huge 'thank you' for such a speedy delivery today when we ran out of oil. You are brilliant! Thank you so much for such great customer service which is rare in this day and age!"

Ickford, 30th March 2015

"Thanks for the speedy service!"

Kingsey, 25th March 2015

"Just wanted to thank-you for a very prompt delivery of Oil on Friday 20th March, professional as ever. "

Shabbington, 23rd March 2015

"Thank you so much for delivering our oil today. What a fantastic friendly service and very much appreciated. Thank you again. "

Mrs Wilson, Watlington, 11th March 2015

"Thanks for your extremely helpful and efficient service as always :)"

Bledlow Ridge, 3rd March 2015

"Thank you for your usual excellent service with our oil delivery to Aston Rowant on Saturday."

Aston Rowant, 2nd February 2015

"Thanks very much. I have never been happier to make a purchase!!"

Brill, 27th Jan 2015

"Many thanks to yourself and to the kind and considerate Jim for our delivery today. Very much appreciated being fitted into a busy schedule at such short notice."

Middleton Stoney, 21st January 2015

"Please pass on our thanks to your driver. He consistently reverses up our tricky drive without damaging the grass, very impressive."

Brill, 4th December 2014

"I can't thank you enough for delivering the oil yesterday, now that is what I call fantastic service. You get my 'best service' award."

Bledlow, 11th November 2014

"Just wanted to express my thanks for an excellent service provided today. Great to receive a call yesterday regarding timing for delivery. Driver arrived as expected and was very knowledgeable and helpful. Your company appears to be very easy and efficient to deal with so I will check prices for fuel again with you in the future before ordering from my usual supplier. Just wanted to express my thanks as it is unusual these days as a customer to feel that you are important to the supplier!!! Great service – thanks again!!!"

Charndon, 9th September 2014

"Thanks [for invoice]. How efficient can your service get!!"

Mrs O, Beckley, 5th September 2014

"We are delighted to be back with Lovells who supplied us with heating oil from 1976 onwards until the business was sold... from then onwards it was all downhill."

Fawley, 8th August 2014

"Many thanks, glad you're back. Thanks for your help."

Studley Green, 7th August 2014

"I think it was your husband who I spoke to on the phone yesterday and who came out just now. Can you pass on our thanks again. He was extremely helpful and we are grateful he was able to come out so quickly."

Brill, 10th July 2014

"Super service - Paul is a find. Good to be back."

Longwick, 19th June 2014

"Many thanks for your ongoing great service and prompt deliveries"

Shabbington, 26th February 2014

"Many thanks for prompt and careful delivery"

Brill, 19th February 2014

Graham and I would like to say a huge thank you to you and your firm, for the amazing customer service you have shown us. We've ordered heating oil from you twice now, both times as an emergency as we weren't on the ball and had run out! How refreshing it is to find a company what is willing and able to help, and deals with your situation in such a positive way! Both times, we have received oil the same day and your delivery driver was friendly and polite."

Emily Davis, Ludgershall, 18th February 2014

"I really appreciate you arranging delivery so quickly and am now as warm as toast again. Look forward to doing further business with you... Happy to recommend your service and also great to have a really sociable and happy driver delivering."

Elaine Horsey, Brill, 11th February 2014

We were customers from 1997. You supplied our oil tank. Glad that you are back in business.

Weedon, 21st January 2014

So pleased to see Lovells back - well done!

Brill, 15th January 2014

"Thanks for the great service, it is great to see you back and the driver too!"

West Wycombe, 15th January 2014

Wow, now that's what I call service!!!

Long Crendon, 8th January 2014

"Thank you so much for getting the delivery out to me so quickly. It arrived in sufficient time for the heating engineer to come out and bleed the system of air before the weekend. You were the only one of all the companies I called who could deliver before Monday, so you have saved us from a further 48 hours without heating and hot water - we are happy customers"

Worminghall, 23rd December 2013

"I wanted to let you know about a positive experience with a heating oil supplier this weekend. Due to my amazing maths we ran out of heating oil on Friday. I phoned around the usual suspects on Saturday morning but got no joy. I'd resigned myself to the fact that the house would be 'chilly' over the holidays. However - Lovells of Long Crendon came to the rescue. They phoned me back Saturday lunchtime after I left an answerphone message and were at the house 20 mins later."

A snippet of a letter sent round to neighbours of a customer in Dorton, 23rd December 2013

"Thank you for your excellent service"

Towersey, 13th December 2013

"Thanks for the speedy delivery."

Chearsley, 29th November 2013

"Many thanks. Excellent service."

Brill, 28th November 2013

"Just wanted to say thanks very much for the great service and for getting our oil to us so quickly, it was very much appreciated. We've recommended yourselves to some of our neighbours."

Bradenham, 27th November 2013

"You have no idea how relieved I am that we can get oil so quickly. Simply brilliant!"

Marsh Gibbon, 24th November 2013